Terms of Service

Welcome to The Crypto Boutique! By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Terms By accessing and using https://thecryptoboutique.ca (the “Site”), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site.

2. Sales and Orders

  • Hardware Wallet Sales: All hardware wallet sales are final. However, orders can be canceled before their shipping status has changed.
  • Order Tampering: We cannot be held liable for tampered orders once they have been shipped, as we cannot monitor the actions of shippers. We will take all reasonable measures to ensure the security of your order by shipping hardware wallets in tamper-proof bags with serial codes that can be verified on our website.
  • Final Sale Items: Undergarments, underwear, and seed backup devices are final sale due to hygiene and security concerns and cannot be returned or exchanged.

3. Shipping

  • Processing Time: Orders are shipped within 48 hours. Orders placed after 10 AM on Fridays may be shipped out on the following Monday.
  • Shipping Damages: We are not responsible for any damages that occur during shipping. Once the package leaves our facility, it is in the hands of the shipping carrier.

4. Privacy and Data Collection

  • Privacy Policy: By using our Site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
  • Information Collection: We may collect information necessary to provide our services and for marketing purposes. Additional information may be collected if you use our Bitcoin Teller Machine (BTM) services.
  • Data Use: Your information will be used to fulfill orders, provide customer service, and send promotional materials if you have opted in.

5. BTM Services

  • Information Collection: If you use our BTM services, additional personal information may be collected to comply with regulatory requirements.
  • User Responsibility: You understand that making an error in your wallet address, or sending to a wrong address, is your responsibility. Providing false or misleading information may result in the immediate termination of services.
  • Service Availability: BTM services are available across 11 locations in Regina and southern Saskatchewan.
  • Transaction Limits: Specific transaction limits and fees apply and are subject to change without notice.

6. Refund and Return Policy

  • Non-Returnable Items: Hardware wallets, undergarments, underwear, and seed backup devices are final sale.
  • Refund Process: For eligible returns, refunds will be processed within 7-10 business days of receiving the returned item.

7. Product Descriptions We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

8. Intellectual Property All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of The Crypto Boutique and protected by Canadian and international copyright laws.

9. Liability

  • No Liability for Shippers’ Actions: Once an order has been shipped, we are not liable for any tampering or damages caused by the shipping carrier.
  • Tamper-Evident Measures: We will provide tamper-evident packaging to make it clear if an order has been tampered with.

10. Errors and Omissions We strive to provide accurate and up-to-date information on our Site. However, we do not warrant that product descriptions or other content on the Site is accurate, complete, reliable, current, or error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly.

11. Governing Law These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Canada.

12. Amendments We reserve the right to amend these Terms of Service at any time. Your continued use of the Site following any changes indicates your acceptance of the new terms.

13. Contact Us If you have any questions about these Terms of Service, please contact us at support@thecryptoboutique.ca.

By using https://thecryptoboutique.ca, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for shopping with The Crypto Boutique!